Author of Blog: Daniel Day

Showing posts with label #viasmartmove. Show all posts
Showing posts with label #viasmartmove. Show all posts

Saturday, April 22, 2017

The Case for Free Bus Rides

As part of my City Election 2017: Candidates Position on Cycling I asked one question that stood out. Question 'J' is  the question about providing free bus rides to all citizens of San Antonio. It a question that I believe that we need to start answering for when it comes to the future of transportation options, well there's only one option for San Antonio and that's driving.

As I stated before in previous post, I said that we here in San Antonio consider driving a free thing to do. We attack the ideal of toll roads, we attack the ideal of getting rid of a vehicle lane to make room for a bicycle. We attack the very ideal of light rail, calling it a waste of money. Yet we never attack the fact we don't have money for roads, that freeways don't pay their way nor decrease the number of ozone action days we experience every year.  We call toll roads double taxation yet we never say riding the bus is double taxation. We paid for the bus service through a half cent sales tax and yet we are forced to pay to use the bus like paying to use a toll road. Let that sink in for a moment especially if you're anti toll road.

If you where to ask me 4 years go, I would have said that it was a bad ideal because of what happen in Austin. So what did actually happen in Austin when free bus rides were offered back in 1990? In 1990, Austin, Texas decided to make the buses free of charge. Things went well at first, but as the program went on, problems started to arises because people who wouldn't normally be able to ride would abuse the system.  There's a term for these types of people and they're called "problem riders." And after one year of offering free bus rides, they immediately institute a 50 cent bus fare.

I began to reconsider this when I heard what the city of Tallinn in Estonia was doing which was making the public transit free of charge and still charging the tourist.  Believe it or not, we do something similar here in San Antonio with the hotel/motel tax.  We charge tourist a tax to pay for our parks, and other improvements.  Some of the money that is going to pay back this bond 2017 and other previous bonds is coming from this tax right now. So why can't we do the same thing for the residence of San Antonio? 

So what did happen in Tallinn when they made the buses free of charge.  Well to use the bus free of charge, you have to be a residence which cost €2 to register.  There was no change in driving habits of people, but what they did see was a increase of rider from the most poorest areas of the city.  So far, they don't have a problem with vandalism or with more problem riders. 

So Why can't we do the same thing here?  My vision for free bus fare in San Antonio consist of paying a yearly fee of no less than $30 to no more than $100 per resident or household of San Antonio.  This pass will work like a regular 31 Day Pass, but will last 13 months, giving enough time for people to buy a new yearly pass. This pass will only be available to residence of San Antonio.  To qualify, you need at least 2 or three things.  They can be a pay stub or a your W2, an government issued ID, a CPS Energy bill, a SAWS bill, a lease to a property, or a property tax receipt from that Bexar County Tax assessor office. I envision having people from VIA setting up a table at VITA centers to register people.

Now this isn't the only strategy to consider. "Fare Free Zones" are places where people don't have to pay to board the bus.  Several cities use this to encourage people to use public transit mainly in their downtown area.  MATA has a fare free zone in West Memphis, AR (which I have actually used) and the UTA has several fare free zones in and around Salt Lake City, UT. For San Antonio, I could see fare free zones being transit centers or even parts outside of loop 410.
 

Today A 31 Day Pass cost $38.  If you don't think that's a lot of money for a struggling family then guess what, your doing pretty well.  That's up $4 from the cost of $34 when I last purchase one in 2015. (And no I still don't own a car.)  It means parents who use the bus system to say that their kids are still 11 yrs old when they're actually 14, (yes I have done it.) to people begging for bus fare on the bus.  And yes I have begged for bus fare on a VIA bus and I do donate my own money to help a person paying for bus fare when this happens.  And if you are wondering why I say that "driving is consider a free thing to do" then look no further at the cost of renewing your a car registration yearly.  According to the Texas Department of Motor Vehicles, it cost $51.75 plus (and since I don't own a car and don't know this fee) $10 local county tax fee, plus $7.50 Inspection Fee.  Now that not counting the insurance cost, so lets go by the cheapest and we'll just do a one month because if you don't think that people here in San Antonio who are struggling financially are cutting corners, then you are doing pretty well.  For sake of argument, well say that insurance is $50.  The Last time I got a car inspected was $30.  Add it all up, $51.75+$10.00+$7.50+$30.00+50.00 = $149.25.  So if you don't take into account for the cost of gasoline, maintenance, and insurance which when you are poor, you try to avoid paying, basically it cost only $149.50 to drive around.  Compare that to a 31 Day pas, which according to the math, you'll buy 12 passes in one year 365/31= 11.77.  $38 per pass times 12 passes comes to roughly a cost of $456 per person. 

Now if you want to contradict me in the comments below, go right ahead.  But if you fail to take into consideration that the average person who can't afford a car, lives primary from paycheck to paycheck and they're only looking at that $149.50 to pay per year to legally operate a car comparing to the $456 per year, then it's seem like a better deal. Just compare the travel times on google maps, with a car to that of VIA, especially since more blue collar jobs are outside of VIA's service area, then you begin to see why so many people who ride VIA says it sucks even though I pointed out how they really have their act together.  At the end of the day, it was Bernie Sanders says, it's more expensive to be a poor, and he's correct.


For more information on "fare free transit," please visit the wikipedia page, "Free public transport."

If we can find money for vacant sport stadiums, for sport teams that will never make San Antonio home, or anything else you believe is a waste of tax money, then we can definitely find the money to do this.  Now I know I'm going to hear the excuse "we don't have the money for this," but I know that I'm going to hear one or two ridiculous excuses.  If you follow news on VIA, just watch, you'll come across one that is just so out there, so nutty, it will be a good enough reason never to invest in a tool to fix things. 

Monday, November 23, 2015

Doing Commuter Rail Right Part I

I would like to admit that I was wrong about something.  In my post Streetcar IV: The Future of Rail in SA, mentioned that if any rail transit would be built in San Antonio, it would be along the rail line that parallels I-10 on the northwest side.  Well it looks to be that I was wrong, for now there's talk about actually building the Austin/San Antonio Commuter Rail and the city council approved the money for the project back in August.


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Now don't get me wrong, I'm all for this project and whatever the outcome may be, I will be using it and encouraging everyone else to use it if only to encourage people to see what a proper protected bike lane should look like. In the end, it's not like it's going to be a great success. Now I'm going to put this in a two part series. In this blog post, I'll be focusing on the train operations.

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If you ever rode the DART light rail in Dallas, or any of the other rail transit systems in the DFW area, you would know by now that this train takes about 45 minutes to get from the end of the line to downtown. It takes the Trinity Railway Express about an hour to get from Downtown Fort Worth to Dallas Union Station. The train makes stops at all the station along the route. To ride this train, you have to buy a ticket to ride from one of many tickets machines at the station. If you happen to board the train without a ticket, you'll most likely encounter a fare enforcement officer of DART and if you fail to produce a ticket, you'll either get a $150 fine or a warning which I received after failing to produce a day pass I purchased earlier on a DART bus. This same situation also is on the Red Line in Austin.

Now when I was in Chicago, I rode the Metra Electric District train. I purchased my ticket from a ticket machine as I've always done when I went to other cities, but I didn't have to. For as I just finished purchasing my ticket, I almost missed the train. It's a good thing that the conductor saw me and open the door to allow me to get aboard. As I was riding the train to Millennium Park, I came to discover that I could have purchased my ticket from the conductor on-board the train. For the record, the conductor's official title on-board the Metra Electric District is Trainman. 
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Now this train doesn't stop at every single stop along the way. Several stops are bypassed and can be requested when informing the Trainman that you want to stop there. If you happen to be at one of the stations which the Metra Electric District bypass, there's a light you can turn on to signal the train that you want to board.
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The PBS News Hour recently did a story on the DART light rail system in which they mentioned the fact that more people ride the light rail in Houston compared to Dallas, yet Dallas has more miles of track. The reason that the story gave was that Houston's Metro light rail system is built where people already go compared to Dallas DART system which is built along old railroad tracks. The Metra Electric District is also build along a railroad R.O.W., it was built back in the 19th century built along an active class one railroad, Canadian National.

So here's a question, if the goal is to get people to ditch their cars in choice of transit, why can't DART, DCTA,  the Trinity Railway Express (TRE), CapMetro, and now The Lone Star Rail District, (LStar) the name for the Austin/San Antonio Commuter Rail, do what they do on the Metra Electric District?  The way we plan for transit here in Texas seems to go against the reason on why we all drive cars. The way we operate all the rail transit service including the way we're going to operate the LStar, is by having the train stop at every station. This is akin to driving your car along the freeway and stopping at all the gas stations along the way from origin to your destination.
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We punish everyone who fails to buy a ticket either on their smart phone or at a station. Instead of punishing the people who are unable to buy tickets early on, why don't we give them a chance to buy them on the train with a small surcharge fee so they're more likely to use the system again especially if they're running late.

If we're going to operate the LStar the same way the TRE, and every other transit system in Texas operates it's trains, I can say with certainty that only one percent of commuters between Austin and San Antonio will ever use it. If we fail to plan for express trains between Austin and San Antonio, driving will still be the preferred choice. If we make it hard for first timers to use the train, we simply make it harder for other people to choose it. We have a chance to not repeat the mistakes that every other system in Texas has done. We can either learn from their mistakes or keep on doing the same thing over and over again expecting a different result; the very definition of Insanity.

If you wish to comment on the future LStar, you can click here. Don't be afraid to leave a link to this blog post.

Images: 

46-1: The DCTA Commuter Train at Downtown Denton Station.
46-2: The Metra Electric District Train at Homewood Station. 
46-3: A Lady hurrying off the Train while The Trainman stands watch at Homewood Station
46-4: DART Light Rail Blue Line Arriving at Garland Station
46-5: TRE Arriving at Fort Worth ITC Station. 

Saturday, October 31, 2015

Empty Buses

Some good news is coming to VIA.  Apparently Rey Saldaña’s short dependency on VIA convince him that things needed improvement. So he is proposing that the Advance Transportation District funds that are dedicated to the City, be given to VIA to improve bus service.  It's an awesome plan because one of the main reasons why VIA SUCKS, despite being an incredible system, is that they only receive 1/2 cent sales tax. 
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For those who aren't familiar with the Advance Transportation District, (ATD) it was voted on back in 2004 to raise the sales tax 1/8 cent sales tax for transportation improvements.  Half of the 1/8th cent tax goes to VIA while the other have is further divided between the City of San Antonio and TxDot. Rey Saldaña’s plan is to take the City's portion of this sales tax and give it entirely to VIA to help pay for more bus service. 

Now for the record, I'm all for this, with VIA having more money to spend, they can increase the frequency of some of their routes and even speed up the process of buying new buses. But despite the improved service, there's a simple flaw, you're going to have more empty buses. 

You see there's a reason why service sucks for the people of District 4, and that is because when you have empty buses in the first place, the people in charge tend to either remove those resources entirely or put those resources into other ares.  Now just because Saldaña wants to improved the frequency of some bus routes doesn't mean that more people are going to ride the bus, it means that those like myself who depend on VIA, we're going to get more options and less time at the bus stop.

There are many reasons why people don't ride the bus. I mention those reasons last year when I wrote about the Streetcar project.  It is a simple fact that the majority of San Antonio gets around by car and no matter how much you increase that service, those people aren't going to choose to ride the bus.  I have met people who cannot comprehend getting around San Antonio without a car and when they lose that car, they basically become prisoners in their own home. I cannot understand why such a person would choose to remain a prisoner despite having some type of bus service that would help them get access to the wider world.  Now this happens all the time and it's been my experience that this refusal to use VIA seems to be with the majority of San Antonio when they become car less. 

The main reason why public transit bus service pretty much sucks throughout North America is because we get empty buses.  Despite what you might hear about buses being superior to rail because it's "Flexible."  Well always remember that the bus's flexibility is also the biggest weakness to buses for buses are so flexible, that they can be removed from service tomorrow.  And that what pretty much happens across the country.  When buses start carrying less and less people, the politicians and the naysayers against public transit start pointing out how a waste of money it is to operate all those empty buses and thus the service starts to dwindle.  At first, its just one or two buses removed from a 30 minute frequency to every hour.  Because the service is less reliable, fewer people ride it, thus more service is cut and it becomes an endless spiral to where there's less and less service to in the end, there's none. 

And That is my fear, we're for a short time are going to get improved service, but when that improvement isn't being utilized by the general public, it will eventually be cut.  And that is something I don't want to happen.  There's a reason why I call Transit Dependent people like myself Hostage Users, it is because we're a hostage to the decisions of people who drive cars and those people for the most part, don't think of the consequences when they remove bus service because of that service having empty buses. 

If  Rey Saldaña and the rest of the city council can allow to have empty buses for the next ten years, then I'm all for giving the city's share of the ATD to VIA.  But if he and the rest of the City council wants more people to ride the bus, well I suggest that he makes the bus fare free for the residence and make the tourist and others who are not residences of San Antonio pay for their bus rides. I wrote about this on how we could improve VIA especially providing free bus rides for the citizens of San Antonio for it was number 6 on my list.  


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Now in Gilbert Garcia's Story in the Express News (Image 45-1) mentions that there's some city staffer's who are resistant to  Rey Saldaña’s idea and that's because the city lacks funding to pay for roads and sidewalks.  The reason why we have such a shortfall of funding is because  we don't utilize our tax base efficiently enough.  If you want to understand this more, I recommend that you take an hour of your time and watch the presentation of Joe Minicozzi at the Strong Towns Memphis Boot Camp (Video Above) for he'll explain why cities across the nation has such a shortfall in providing for transportation and other civic services we all take for granted.



 







Images:
45-1:  An image of  Rey Saldaña’s waiting for the bus in the rain from the SA Current. http://media1.fdncms.com/sacurrent/imager/u/blog/2447710/10494822_982330635112615_1703404577049168581_n.jpg?cb=1434657782
45-2:  Screenshot of of Gilbert Garcia's story.  Remember you need a subscription to read the entire article. http://www.expressnews.com/news/news_columnists/gilbert_garcia/article/Salda-a-s-plan-could-soften-S-A-s-bus-stop-6599428.php

Tuesday, February 3, 2015

Advice on Improving VIA Part I

I wrote before how VIA sucks back in August, and ask anyone who takes the bus, on a daily basis for they'll agree with the sentiment. It's not really VIA's fault that they suck. Roughly 80% of the the reasons they suck are things they have no control over such as the fact that they have to serve a very large spread out city and they only receive 1/2¢ sales tax to pay to operate the system. Compare that to Dallas, Houston and Austin which receive a full cent sales tax, VIA have to be thrifty with their cash. They are unable to operate in places like Live Oak, Hollywood Park, Helotes, Windcrest and other independent municipalities that just don't want to pay the sales tax and they just don't like public transit at all. They also have to comply with the American With Disabilities Act and the Federal Transit Administration which means that they have to pick up any wheelchair even though the bus is full and running late. 
The 20% that VIA has control over such as bus stop location, park-n-ride location, types of buses they use every day, how they collect fare. It is this 20% that VIA can work on fixing and this is where my advice comes in.  So for the new VIA board chair, Hope Andrade, here are my suggestions to fix the image of your failing bus service.  Yes your bus drivers are nice and I know a few.  Yes you have the best mechanics in North America and how you pay for them is WONDERFUL, but in the end, that is only doing so much.

1. Put Connecting Bus Stops Closer Together.

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On some of it's routes, they do a terrible disservice on where they locate bus stops.  This is a big problem mainly on the Looper 550/551.   I pointed this out in my Streetcar series, Streetcar Part I, VIA Sucks when I pointed out the fact on how the 28 and 515 bus stop #16838 is nearly a quarter of a mile away from the connecting route of the 550 bus stop #96897. (For the record, I mistook bus route number for I always get confused on which number of the 550/551 Looper is going.)  For some reason, VIA feels it necessary to discriminate against the hostage users (my term for transit dependent people) on my side of town.  This is not the only bus stop, for the connecting bus stop of the 551 was recently moved from the traffic island on WW White and Rigsby (Image 32-1) and was moved south to the Hold Caterpillar Training Center.(Image 32-2)  Yes TxDOT recently repaved the sidewalks on this part of WW White, but now this bus stop is further from places where people go to such as the 99 Cent Only Store and the CPS Energy bill paying center. (Image 32-3)  Why they couldn't put this bus stop just pass the Burger King is beyond me, (Image 32-3) but as the actions of VIA speak louder than words, they obviously saying that you should buy a car so you don't have to worry where they locate the bus stops. 
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This isn't the only bus stop like this for the 550/551 Looper Bus Stops are notoriously placed far away from connecting routes especially along the frontage rd of Loop 410.  This is one of the reason why the majority of the hostage users in San Antonio considers VIA to suck.  I understand that sometime you cannot get the bus stop where you would want it in the first place, but that doesn't mean that you should give up on not striving for good location and keep the walking distance down to a minimum between connecting bus stops because if the goal of VIA is to keep Paratransit usage down, then keeping the bus stops far apart will only encourage those who qualify for Paratransit to use it more often.  VIA also wants more people to ride their buses, well when San Antonio sidewalks suck, (#sasidewalkssuck) having those bus stops to where they don't have to walk as far just makes sense.

This is not the only example for they're plenty of examples on the 550/551 Looper, all across town. The worse being able to connect from the Looper to the VIA PRIMO, 100 route at Wonderland Mall of the Americas.  Please fix that one before you tackle the ones along Loop 410.
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2. Transit Center Locations.

VIA has a mix history when it comes to transit center locations.  For this reporting, I will also include clusters of bus stops like Naco Pass.  The Transit Centers they got right and put in the right places are Kel-Lac, Mainland, Walmart at 281 and Loop 1604, North Star, and the Walmart at Rigsby and 410.  The ones they got in the wrong places are Madla, Naco Pass, and Randolph. I'll just won't talk about Crossroads, for VIA is considering to get rid of it and move it closer to the Primo Station on Fredricksburg Rd near Crossroads BLVD. I also will not be talking about the Medical Center Transit Center and Ingram for I have mix feelings about them unless someone asks me to in a future post. And from my understanding, VIA is about to make mistakes on it's future transit centers such as the one planned for Brooks City Base and Stone Oak. 

What Via Got Right
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Hostage users like myself depend on the bus to be able to get to the grocery store, to get to work and to be able to go to other places to run errands.  When VIA chose the location for the Kel-Lac Transit Center, (Image 32-4) they located it in the best possible spot, right next to a neighborhood, and right next to a Shopping Center where K-mart and Handy Andys use to be. Today the shopping center has several shops including a Family Dollar and a flea market. It's better than the old location between US 90 Access Rd and the Freeway which is pretty much in the middle of nowhere. Kudos to VIA for working out a deal so the buses could use the backside of this shopping center for a quick way through back to Military Dr.  I can only hope that the owner of this shopping center will improve upon the location and turn it into a mix use area with apartments, and maybe even a grocery store like there use to be.  Also I bet that VIA is actually adding value to this property.  So if they're paying increase property tax to the County and the City because of Kel-Lac, then shouldn't that increase amount that the property is paying go to VIA? That is how they use to fund transportation, not by a user fee, but by a Land Value Added Tax.

The North Star Transit Center replaced the old bus stops on Rector, and although those bus stop shelters still exist, they at least placed this Transit Center right in the middle of the action.  Due to height changes in the terrain, it is somewhat cut off from from the mall.  But due to TxDOT's improvements to the sidewalks in this area, it's now a better place to walk, and you can still access the mall from the transit center location by either walking, or catching a bus to the old bus stops on Rector. Although VIA could work on shortening the distance one must walk to the mall from this location, for the most part, it's properly located so one can access nearly all of the businesses on foot both inside and outside loop 410 all be it, a somewhat of a distance to walk.

Also the cluster of Bus Stops at Walmarts such as Mainland, 281 At Loop 1604, and Rigsby At Loop 410 are also good choices as well.  Now I'm not a big fan of Walmart, but when your grocery stores are limited to only two which are HEB and Walmart, and when you live with out a car like I do, (hostage user) your glad that the bus stops right next to the store instead of being at the edge of the parking lot along the stroad.
What VIA Got Wrong
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The transit centers that VIA got wrong are Madla, Naco Pass, and Randolph.  These transit centers are located away from places where people want go. In Madla's case, (Image 32-5) it located away from South Park Mall, it's located away from the apartments on S Zarzamora, and there just happens to be a fence on Cantrell Dr blocking access to the neighborhood from the transit center.  Now it just happens to be in a perfect spot for a future train station for the Lone Star Rail, however, I will stand by my opinion, it is simply a study collecting dust and there will be no train station at this location ever.  If VIA is ever to improve service on the South Side around South Park Mall, they better put it in a better location, like in South Park Mall's parking lot.  
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Randolph Park And Ride has a history. The buses that serve this place was once located at Windsor Park Mall, now the home of Rackspace.  Back in 1992, (maybe I got this year wrong) a terrible murder took place there.  A man waiting for the bus to go home just had 40 cents in his pocket, the bus fare amount back then.  Another man came along and in the process of robbing him, killed him for not having any money on him except 40 cents.  It was this tragedy that prompted VIA to move the transit center to it's current location at I-35 and Loop 410. (Image 32-6)  People don't know, but the neighborhoods around Windcrest are very dangerous neighborhoods. What VIA got wrong at this location was where they put the parking lot, and where they put the bus shelter.  In a perfect world, the transit shelter would be located next to the intersection of Randolph Blvd and Crestway Dr, while the parking lot would be located next to the interstate. But no, they had to do it the other way so people would have to walk farther.  I don't think that the designers of this place were thinking about walking in the July heat, but I can only hope that today's designers, architects, and engineers will take into account that walking long distances in a 100 degrees heat is a no go for everyone. Other locations could have been sought out such as Perrin Beitel and Loop 410, but no matter.
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Now Naco Pass (Image 32-7) is another failure for it is located far away from the businesses such as HEB, Walgreens and the Walmart around the intersection of Thousand Oaks and Nacogdoches.  The problem is that this cluster of bus stops is that it is located behind a bowling alley at Uhr Ln and Naco Pass.  Maybe one day, VIA can forgo this location and put this cluster closer to the intersection of Thousand Oaks at Nacogdoches, but until then, we hostage users are just going to have to suffer, either wait an hour for a bus going to the proper place, or walk to these places.
 
Future Transit Centers
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They're many new transit centers and park-n-rides planned all across San Antonio and Bexar County. One such transit center is being proposed for Brooks City Base.(Image 32-8)  If VIA want to improve it's image, they better located this transit center at the intersections of Goliad and SE Military, or at City Base landing and SE Military.  It should be quite obvious why it should be located here, because if it's located further into Brooks, then it will simply be cutting off people from where they want to go, like the HEB, the Walmart Supercenter, the Best Buy and even the Target.  The same rules should also go for the future transit centers of Stone Oak, Beorne, and even New Braunfels. Kel-Lac should be the example that VIA strives towards, connecting their patrons to the place that they need to go to.  Transit centers are there to connect multiple bus routes at one location.  They do a better job when they also are able to connect to places that people need to go.

So far what I have written should tell you that we're not just transit users, but we're pedestrians and people just don't like to walk very far.  So closing the distances between bus stops and where people want to go should be a goal for future transit centers and connecting bus stops. This blog is getting pretty long, so I leave the other suggestions in my next blog post in two weeks, so until then, enjoy.  

Images:
32-1: A Google Street View of the former location of the 551 Bus Stop at Rigsby showing by accident where the 30 bus stop is Viewing North.
32-2: Current location of the 551 bus stop showing it to be farther away from Rigsby viewing North
32-3: A Google Satellite Map showing where bus stops where, and are currently and where some business are where people need to go.
32-4: A Google Satellite Map showing where the Current and old Kel-Lac transit center are at US 90 and Military Dr.
32-5: A Google Map showing the location and how things are cut off from Madla Transit Center on the South Side of Town.  I didn't choose the Satellite Map because I wanted to show the walking distance from a random address in the neighborhood next to the transit center and how it's pretty much cut off from everything.
32-6: A Google Satellite Map of Randolph Park-n-Ride showing where the Transit Shelter and the parking should have been placed. 
32-7: A Google Satellite Map of Naco Pass Showing how it is poorly located.
32-8: A Google Satellite Map of Brooks City Base Showing the future failure of VIA's future Transit Center.

Thursday, August 7, 2014

Streetcar Part I, VIA Sucks.


Via isn't the most popular at all, so it comes to no surprise that once again, San Antonio said no to the streetcar.  Yet the reason for that is simple, we don't trust Via to do the right thing and they do things that just suck.

On Thursday, July 24, a picture popped up in my Facebook feed of a Bus that crashed into a house.  I heard about an accident on Ceralvo and naturally I knew it had to be the 66.  But I wasn't aware of the bus actually running into the house until my friend posted a picture on a friend selfie waiting for the 100 at Crossroads.  When I saw this picture, I realize this is the best representation of the long history this city has had with the transit agency.  A Bus crashing into a house because of the idiot car and SUV driver from San Antonio causing the problems we face daily. (Image 17-1)
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It was the car that didn't see a stop sign and plowed into a SUV and then hit a bus barreling on by.  To me, the car represented all those who think the solution to public transportation is everyone owning a  car, which was more concerned with driving and making sure everyone else in San Antonio drives.  It hits an SUV which represented ignorance of transportation issues and how it effects his life.  Since the SUV is a driver himself in turn reacted with the drivers ideals and push forth the removal of the alternative transportation thus making Via seem like the villain.  This picture is a metaphor representing San Antonio's feeling towards Via and alternative transportation in general and the result you see is the reaction of the supporters of those choosing those alternatives.  If the transportation choice ain't for cars, then my golly it sucks.  And lets face it, Cyclist, Pedestrians, and Transit users are treated badly in the Alamo City. 

The Average San Antonion feels that Via sucks overall.  Even though some improvements have come, it's still sucks to wait outside in the afternoon sun or during a downpour waiting for a bus.  Riding it also sucks, I can drive far faster to my destination than a Via bus getting me there on a toilet seat. And worse of all, the lineup didn't make a stop at the bus stop for which I rang the bell, but the kept on driving letting me off a mile away from the bus I needed to get off at.  That's how many feel about Via, a system that sucks, that when they finally get a car, they're glad they ditch it.
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Now I'm a supporter of Via overall.  I, unlike the rest of San Antonio, understand that Via is constrained by laws, budget woes, and a city not built with a street grid in mind.  But like the bus crashing into the house, Via, even you make me wonder sometimes why the fuck am I stick my neck out for you.  You see, a week ago or so, I saw this on my twitter feed (Image 17-2) of Via asking people how could you get people to ride who normally don't ride?  In the transit world, these customers are called "choice users"  and when you  have a high number of these type of user using your transit system, then your doing something right.  Via has a low number of these users because well, they suck. The users that are force to use public transit is something I dubbed "hostage users."  Either you ride Via, or you stay at home, that's what it's like being a hostage user and I've been one most of my life. 

We'll here's my advice, and just like the advice I've given in my last posting on Hemisfair, these solutions don't cost a lot of money and here they are....

1. Put Bus Stops down in closed off areas:  For the longest time, If you tried to catch a bus to Randolph Park and Ride on Walzem, chances are you'll would be walking a mile or two just to reach a bus stop.  Windcrest use to have Via services, then they removed the sales tax that supported that service.  Via's response was to remove all the bus stops on the Windcrest side of Walzem.  Since the redo of Walzem, only two bus stops are still gone, the one at the Starbucks and the one that is across Walzem from the Starbucks.  If we're not careful, the same thing is about to happen On Jackson Keller and Blanco Rd which border Castle Hills. I can only hope that Via doesn't repeat history but knowing how history is, I can't help but worry.  Funny how Via isn't mentioning this to any of it's riders when it talks about Castle Hills.  I wish they would also put some bus stops along 281 on the Hill Country Village Side, but then again, they can't because Via Sucks. 

2.  Have the Line-ups stop at all the bus stops:  Bus Driver 9295 loves to miss stops that the other drivers just stop at.  His excuse is that there's a rule that prevents him from stopping at bus stops that don't have his number.  Well I don't see no 9-10 numbers on any of the bus stops along the 9-10 lineup routes.  Now I see 9 bus stops, 10 bus stops, 9 & 10 Bus stops,  9/ 10 &14 bus stops, but no 9-10 lineup bus stops specifically.  When I have a chance to catch the 9-10 line-up from work, It normally stops at the St Mary's Street Bridge, but this guy loves to make everyone on board his bus miss their Line-up connections by bypassing the St Mary's Street Bridge bus stop and stopping at the wait spot on Commerce which by the way don't have a 9 or a 10 on that bus stop.  God forbid this bus driver 9295 ever happens to drive the 30-28, 22-24 and the 25-26 line-ups because if he's not stopping at the St Mary's Bridge, I bet he won't be stopping at the other bus stops along the way especially the Looper bus stops along WW White were people actually get off the bus when they ride the line-up.  Bus Drivers like this Keep San Antonio Lame and I wish Via would put a stop to these bus drivers doing these stupid things.

Riding the 9-10 line-up is also a mistake if your trying to catch the Looper heading to Randolph Park and Ride.  The bus drivers notoriously never make stops at the Looper Stops along the Loop 410 section of the 9-10 Line-up forcing the irate passenger to stay on the bus and catch the 14-17 Line-up.  See, Via's a great service, they make you stay on board and miss some sleep so your late to work the next day. Yet another act of stupidity that helps get people into cars.
17-3

3.  Your Bus stop Shelters suck:  Now why do they suck you ask, simple, they don't keep the sun nor the Rain out.  I don't know why you can't hire some designers who can take into account of the movement of the sun over it's course in the sky so we the "hostage users" waiting for the bus can stay out of the sun's heat. (Image 17-3)
The same with the rain, how about design new bus shelters to (get this) keep the rain out.  Think about that for a moment Via, it's raining and it's pouring, and everyone is safe and sound inside the shelter and NOT GETTING WET.  I'm a dreamer, yes but I'm not the only one. 

4.  Allow Folding Bicycles on the buses:  If you were to look up Via's Policy on Bicycles, you will see no mention of the policy of folding bicycle.  As the Racks full up, people will start to look for ways around the bike racks and start to invest in folding bicycles.  Yet knowing how some bus drivers will react to a folding bicycle is expected to be "no" answer when bring one on board.  Even these electric scooters are not allowed on the bus even though the same parts that you find in one of these scooters is the same you'll find in an electric wheelchair is beyond me.  Just another example I've experience over the years when It comes using Via.
17-4

5.  Bring your bus stops closer together:  (For the record, I mistook bus route number for I always get confused on which number of the 550/551 Looper is going.) In many places, your bus stops next to connecting routes are virtually a mile apart from each other.  A good example of this is at WW White and Southcross.(Image 17-4)  Why you can't move the 551 Bus stop to the Valero is beyond me because the connecting bus stop from the 28 & 515 is pathetic.  Why walk across that battlefield of fast moving cars, hot sun and pot holes, when you can use a sidewalk around the Valero from bus stop #16383.  But I'm not expecting Via to understand, after all, they all drive cars, not have to walk everywhere in a 100F Degree heat. This is not the only one, but there are many in the system especially when trying to connect with the Looper.

6.  Finally enforce the rules especially no.5: It's annoying to hear banging pots but even worse on the bus.  This is the most important rule in the Code Of Conduct, but it doesn't get enforced as often as it should.  The same with the no smoking rules at bus stops.  Now I know you can't enforce this rule over the entire system, but you could at least do it at major bus stops downtown. 

The Smart things Via Does:  Now Via does some thing really smart such as not outsourcing it's fixed route bus operations to a corporation such a First Transit, Veolia and such.  It's the main reason why Via has some pretty good and friendly drivers that serve San Antonio and also is the main reason Via boast  that it gets more bang for it's buck unlike the other transit systems in Texas.  What Via and the Rest of San Antonio need to understand that these corporations rob from the communities that they are hired to serve and pay their employees basically minimum wage.  It's the opposite with some of the Paratransit operations because Via does outsource some of the operations to a third party providing complaint after complaint to Via about lousy service and miss pickups stranding the most vulnerable in our community.  If Via wants better paratransit services, how about take ownership of the operations yourself and watch you guys save money in the long run.  Great bus/paratransit operators should be rewarded, not punished for doing a good job with low pay.
 
San Antonio believes that you get all your funding through the fare box and not Sales Tax.  They also fail to realize that most of the state and federal money you guys get go to bus stops, infrastructure and vehicles.  You guys rarely mention this simple little fact on your buses and to the determent of your approval rating.  So they see people riding the bus and they assume that you should have lots of money and should be able to add more bus service but assume that Via just wants to suck.  Why you fail to mention that your bus service is better than Fort Worth's is beyond me because The T basically have nothing but line-up routes on Sundays from 7am to 7pm yet you fail to mention this fact to your patrons.  I believe that Fort Worth gets about a 1/2 cent sales tax to fund transit.  Also when promoting rail, you should advertise the pros of having rail transit such as not folding your stroller, bicycles coming on board, no questions asked, and fast loading and unloading of wheelchairs.  You can also point out the simple fact that having Subways and Monorail will cost more than Light rail which many San Antonions want in the first place.  And worse of all, you said that Light rail would be slower than the buses which after riding Houston Metro, DART system in Dallas, and other light rail systems that ain't true at all.  

So Lets go over all of this again.  If you want more people to ride the bus, a creation that by default encourages everyone to own a car, then my golly make it comfortable to the hostage users.  Provide plenty of places to get off and on your bus and connect to other buses easily.   Inform your riders where the funding comes from to pay for the services.   Enforce the rules that are in the code of conduct and embrace chaotic and smart like allowing bus drivers to make exceptions from the bottom up instead of your regular of orderly and dumb from the board on down.  I'm not asking for much, I'm just asking for common sense for which an organization like yours constantly fails to keep in mind.  And if you want rail in San Antonio's future, you better start treating us "hostage users" a lot more nicely. 

Go to the mysa.com story on the bus crashing into a house, well go ahead and look at those pictures. Eventually the bus is still in one piece while the car and SUV are totaled.  Goes to show you that eventually Via, bicycling and walking will again stand up tall. 

Go Fund Me Campaign

It still up, and I could use the help to be able to take some pictures I need to illustrate the my story on the Streetcar issue.  It's going to be a three part story, and the result of this trip will be posted some time around August 13th.  If you want to help me out, please help pay for my Greyhound ticket at http://www.gofundme.com/b8rmq4 


Images:
17-1:  A photo apparently posted on FB by KABB Fox 29 on the bus accident. If you know who's the owner of this photo, please contact me. 
17-2:  The tweet from Via asking what could be done to encourage more choice users.
17-3:  The bus shelter at the Corner of Broadway and MacArthur View; Looking Southeast.
17-4:  The distance between the connecting bus stops from Google Maps. 


 Up Coming Important Meetings
If you want to make a difference, please attend.

Lee's Creek, Joe Ward and Sunset Hills Parks Plan Review Public Meeting
When:  Wednesday, August 20, 2014 6:00 PM
Where:  Joe Ward Community Center,  435 E. Sunshine, San Antonio, TX 78228
What Should You Ask For:  The thing to ask for at this meeting are good sidewalks,  20 mile per hour speed limits and safe ways to get to the park down Hillcrest and St Cloud such as bike lanes down those stroads.  

Menger Creek Drainage Project Meeting
When:   Wednesday August 13, 2014 6pm to 7:30 PM
Where:  Ella Austin Community Center 'Auditorium' 1023 N Pine, 78202
What Should you Ask for:  Bike lanes on the stroads connecting the Linear Park and lots of ADA accessible ramps. 






Up Coming Bicycle Events
Bike Ride To Mission San Jose
When:   Saturday Morning, August 9, 2014, 9AM
Where:  818 S Flores, San Antonio, TX
Description:  A bike ride down the Mission Reach of the Riverwalk. 


 
 Cycle In-Cinema .  
When:   Every Thursday, June-August at Dusk, 8:45pm
Where:  Main Plaza, 115 N Main Ave, 78205
Description:  Out Door Movie.  




FrankenBike #51
When:   Saturday August 16, 2014  10AM to 4PM
Where:  Earn A Bike Coop ~ 2619 Guadalupe St ~ 78207
Description:  San Antonio's Bicycle Swap Meet and Flea Market

Siclovia:
When:  Sunday Sept 28, 2014 10AM to 3PM
Where: Broadway downtown
Description:  Where San Antonio returns the streets back to the  people for a few hours.  Really a great event.  More info at http://www.ymcasatx.org/siclovia